Last Updated: March 15, 2025

1. Our Commitment

Hotloza Casino Hotel is dedicated to promoting responsible gaming and providing a safe and enjoyable experience for all guests. We are committed to identifying and supporting individuals who may experience problems related to gambling.

2. Know the Risks

While gambling is a form of entertainment, it can become a problem if not managed responsibly. Problem gambling can have serious personal and financial consequences.

3. Signs of Problem Gambling

• Spending more money or time than intended on gambling
• Chasing losses or gambling to escape problems
• Borrowing money to gamble
• Neglecting responsibilities due to gambling
• Feeling anxious or guilty about gambling

4. Tips for Responsible Play

• Set limits on time and money spent gambling
• Never borrow money to gamble
• Balance gambling with other activities
• Don’t gamble when upset or under the influence
• Understand the odds – gambling is not a way to make money

5. Self-Exclusion Program

If you or someone you know is struggling, we offer a self-exclusion program to restrict access to gambling services at our property. Please contact our support team for more information.

6. Support Resources

If you need help, the following organizations offer support and resources:

• National Council on Problem Gambling (NCPG): 1-800-522-4700
• GamTalk
• Gamblers Anonymous

7. Underage Gaming

Guests must be 21 years or older to access our casino. We take strict measures to prevent underage gambling and require valid identification at all times.

8. Contact Us

If you have any questions or concerns about responsible gaming, please contact our Responsible Gaming Coordinator:

Email: [email protected]
Phone: +1 (123) 456-7890