Privacy Policy
Last Updated: March 15, 2025
1. Introduction
At Hotloza Casino Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data.
2. Information We Collect
Personal Information
- Name and contact information
- Date of birth and identification documents
- Payment information
- Loyalty program preferences
- Stay and gaming history
Automatically Collected Information
- IP address and device information
- Browser type and settings
- Website usage data
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Process reservations and payments
- Provide customer service
- Administer loyalty programs
- Send promotional communications (with consent)
- Comply with legal obligations
- Improve our services
4. Information Sharing
We may share your information with:
- Service providers and partners
- Legal authorities when required by law
- Gaming regulatory bodies
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent
7. Cookies
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for individuals under 21 years of age. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email.
10. Contact Us
For privacy-related inquiries, please contact our Data Protection Officer:
Email: [email protected]
Phone: +1 (123) 456-7890
Address: 1234 Luxury Avenue, Venetian District, VE 54321